Dynamics 365 Customer Engagement


Sales

Optimizing Lead to Opportunity Process

Service

Implementing Case Management with Knowledge Base and Routing

Marketing

Creating Customer Journey Maps

 

Customer Voice

Integrating Surveys into Business Processes and Portals

 

Microsoft Power Platform


Power Automate

Automating Business Process

Power Apps

Creating Business Apps

Portals

Building Websites sharing Dynamics 365 or CDS Data